Mental Health Professional


Mental Health Professionals

We need volunteer mental health professionals to help staff the COVID-19 Emotional Support Line for Healthcare Workers. Volunteering is easy! We will be running the support line through a platform called Telzio which you can easily access through an app on your own cell phone or computer with a headset. The support line hours are 6:00am - 10:00pm CT (7:00am - 11:00pm ET) which contains four 4-hour shifts and is designed to cover the primary shift change hours for hospital workers. At this time we are only able to accept professionals who have a license in the state of Tennessee. Please email for more information on additional volunteer opportunities for unlicensed or out-of-state licensed professionals.

Support Line Volunteer Training Process

  1. Watch or review a 15-minute presentation
  2. Review the code of ethics and liability waiver
  3. Sign an online form confirming you reviewed these materials and agree to the terms of volunteering


After registering below, you will be redirected to a page to start volunteer training. You will also receive the link in your email and can come back to it later if needed.

There are two options for scheduling shifts

  • Sign-up to cover specific blocks of time
  • Log-in using *1 on your Telzio app to provide coverage for an hour or two as your schedule allows.
mental health professional

Pro Bono and Reduced Rate Therapy Sessions

We are also asking licensed mental health professionals to volunteer to offer time-limited pro bono or reduced rate therapy sessions for healthcare workers and first responders. At the moment, we are banking volunteers for a database that will eventually interface with the support line. This will allow healthcare workers who call the support line the ability to connect further with a mental health professional for four sessions at a free or reduced rate.

Volunteer Registration Form

If you are a mental health professional, who is presently licensed in the state of Tennessee, interested in volunteering your time to support healthcare workers impacted by COVID-19, please complete the following information.

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