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Emotional Support Line

Educators, First Responders, and Healthcare Workers

If you are a Tennessee educator, first responder, or healthcare worker, and you want to talk to someone about feelings of stress, anxiety, sadness, or depression related to your work, the MHART Emotional Support Line for Pandemic Stress is staffed by specially-trained mental health professionals who can help.

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Hours Available:
6:00 a.m. - 10:00 p.m. (CDT), 7:00 a.m. - 11:00 p.m. (EDT)

The MHART Emotional Support Line for Pandemic Stress is a free service for educators, first responders, and healthcare workers battling coronavirus on the front lines and providing essential services. The Support Line was created by MHART in partnership with the State of Tennessee, Tennessee Association of Alcohol, Drug & other Addiction Services (TAADAS) and the National Association of Social Workers Tennessee Chapter.

Daily operation of the support line is now being overseen by Family and Children Services (FCS).  As a result of a joint partnership with The Tennessee Department of Education, The Department of Mental Health and Substance Abuse Services, MHART, TAADAS, and FCS, the Emotional Support Line was officially expanded to include educators statewide on December 1st, 2020.

You are supporting us, and we are here to support you.

The following, while not a complete list, is meant to provide some examples of occupations that are eligible to call the Emotional Support Line:

  • Nurses
  • Physicians
  • Physician's assistants 
  • Hospital, clinic, and urgent care staff (medical, environmental, food service, administrative, etc.)
  • Pharmacist and pharmacy staff 
  • Residential treatment center staff
  • Child welfare agency staff
  • Recovery support professionals
  • Domestic violence and homeless shelter staff
  • EMT/paramedic
  • Law enforcement 
  • Fire department 
  • Birth doulas
  • Home health service providers
  • Hospital clergy
  • Military
  • Teachers
  • Teacher Assistants
  • School Administrators
  • School Office Workers
  • School Nurses
  • School Counselors
  • School Principals
  • School Coaches
  • School Janitorial Staff
  • School Cafeteria Staff

Call now to speak with a licensed mental health professional.

  • The Emotional Support Line provides free and confidential support, helping callers experiencing increased anxiety due to the coronavirus emergency.
  • The Emotional Support Line is staffed by mental health professionals.
  • Examples of topics we can discuss with you include coping, anxiety, grief, worry, survivors' guilt, and depression.
  • This service does not provide clinical, medical, or therapeutic service.

Please note that the MHART Emotional Support Line for Pandemic Stress for Tennessee Educators and Healthcare Providers should not substitute for the Tennessee Crisis Line. If you are in immediate danger and have thoughts of self-harm, please contact the Tennessee Crisis Line at 1-855-Crisis-1.